Refund and cancellation policy
Refund and cancellation rules for free site features, free organizer listings, and Pro membership.
Pro membership refunds
Pro membership is an optional recurring subscription billed through Dodo Payments (our merchant of record). You can cancel anytime from Manage membership; cancelling stops future renewals and you keep access until the end of the paid period. If you were charged in error or want a refund, contact contact@sundaymarathon.com within 7 days and we'll refund the latest payment. Public race-discovery tools are free and never require a refund.
No-charge signups
Email updates, account creation, race corrections, and public race discovery do not create a paid subscription and do not require a refund because no charge is collected.
Organizer listings
Listing or claiming your marathon is free, so there is nothing to refund. We verify the official source before publishing — no fee. If the listing's official website domain matches your account email, your claim is verified instantly; otherwise the Sunday Marathon team confirms the claim, usually within a day.
- A free listing does not guarantee publication, traffic, or featured placement.
- We may decline a submission that is spam, misleading, unverifiable, or not a marathon-family event.
- Approved listings can still require later correction or removal if official race facts change.
Existing paid memberships
Existing paid members can manage billing from https://sundaymarathon.com/membership/manage or contact support at contact@sundaymarathon.com.
Cancellation
- You may cancel an active paid membership at any time.
- After cancellation, access usually remains until the end of the current billing period unless the payment provider or applicable law requires otherwise.
- There are no cancellation penalties from Sunday Marathon.
Membership refunds
- For an initial paid membership purchase, you may request a refund within 7 days.
- Renewal charges are generally non-refundable after processing, but we may review prompt requests involving billing mistakes or exceptional circumstances.
- Refunds are processed through the payment provider to the original payment method when possible.
- Refund timing depends on the payment provider and bank.
Race registration refunds
Sunday Marathon does not process race registrations. Registration fees are paid to the race organizer or registration platform. For race registration refunds, contact the race organizer or registration platform directly.
Contact
For membership billing or refund support, include the account email and payment reference if available.